In certain moments when people leave their jobs where they made a great work, it is recommendable that their knowledge can be learned by workers that will continue in the business or new people arriving to it.
Techniques, process, strategies. All of those are what experimented ones can leave as teaching, but what happens if enterprises don’t have a knowledge transfer plan?
Techniques, process, strategies. All of those are what experimented ones can leave as teaching, but what happens if enterprises don’t have a knowledge transfer plan?
There must always be a plan for that, because in case there is no plan it could make damage to enterprise´s competitive capacity and the quality service.
In a systematic way, some of the formulas that are used to perform a good transfer plan are:
In a systematic way, some of the formulas that are used to perform a good transfer plan are:
• Implementation of better practice and learned lessons.
• Step by step process documentation, roles and responsibilities through mechanisms such as Workflor or value chain map.
• Personnel rotation on different positions in the organization to projection and growing of both parts.
• Coaching with feedback, guide and help to improve skills in new members of the enterprise.
• Mentoring by experimented workers giving tasks to the new personnel.
• Expert systems, with which the new people can enter to databases to find a history of problems occurred and their corresponding solutions.
Proper treatment with new employees in a company is extremely important for its correct incorporation and its consequent performance, and in MVP Business Strategy we can advise you to achieve this task and more.
• Step by step process documentation, roles and responsibilities through mechanisms such as Workflor or value chain map.
• Personnel rotation on different positions in the organization to projection and growing of both parts.
• Coaching with feedback, guide and help to improve skills in new members of the enterprise.
• Mentoring by experimented workers giving tasks to the new personnel.
• Expert systems, with which the new people can enter to databases to find a history of problems occurred and their corresponding solutions.
Proper treatment with new employees in a company is extremely important for its correct incorporation and its consequent performance, and in MVP Business Strategy we can advise you to achieve this task and more.
Source:http://www.gestiopolis.com/transferencia-conocimientos-activo-principal-preservar-la-posicion-competitiva/
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